ITG has activated its Emergency Management Response Plan (EMRP), beginning Monday, March 16th, 2020 (more)

Beginning Monday, March 16th, 2020, ITG activated its Emergency Management Response Plan (EMRP) to contribute in the national effort of COVID-19 containment, to safeguard the health of our employees, customers, and business partners and to support our employees parenting needs, while their children are out of school.

Our Best Practices EMRP, ensures the company’s uninterrupted performance, as our human, material and processes infrastructure, has been configured for business continuity, in emergency conditions.

Please use our contact form or submit any questions you may have to info@itgonline.com.

SLA Management

Going beyond ITIL this feature provides support for unlimited SLA including “Type”, “Custom” & specific Asset/Configuration Item SLA. Select the links below to view ITIL compliance documentation.

View ITIL V3 Compliance Document